Frequently Asked Questions

Info Cyber Net. is a specialized digital security and fund recovery firm. We help victims of online fraud, including cryptocurrency scams, investment fraud, romance scams, and identity theft recover their funds and secure their digital assets. Our team includes cybersecurity experts, digital forensics specialists, and legal professionals.

Info Cyber Net. was founded in 2010. We have over 15 years of experience in digital forensics, cybersecurity, and fraud investigation. In that time, we've helped thousands of clients recover over $50 million in lost funds.

Yes, we serve clients worldwide. Our team has experience working with cases from over 50 countries. We have established relationships with financial institutions, cryptocurrency exchanges, and law enforcement agencies globally, which helps us navigate international recovery processes effectively.

Absolutely. Client confidentiality is one of our core values. We operate under strict non-disclosure agreements and implement robust security measures to protect your personal and financial information. We never share client details without explicit permission, except when required by law or necessary for the recovery process.

We specialize in various types of cyber fraud cases including:

• Cryptocurrency and investment scams
• Business email compromise (BEC) fraud
• Romance and online dating scams
• Account takeover and hacking incidents
• Identity theft and impersonation
• Fake trading platforms and Ponzi schemes
• Phishing and social engineering attacks

Yes, cryptocurrency recovery is one of our specialties. We have a dedicated team of blockchain analysts who use advanced tracing tools to follow cryptocurrency transactions across multiple wallets and exchanges. While cryptocurrency recovery can be challenging due to its pseudonymous nature, we've successfully recovered millions in digital assets for our clients.

Absolutely. Our account recovery services help clients regain access to compromised email, social media, financial, and trading accounts. We work with platform providers and use verification protocols to restore your access while implementing additional security measures to prevent future breaches.

Our digital identity check service helps verify the authenticity of individuals or entities you're interacting with online. We conduct comprehensive background checks, analyze digital footprints, and verify credentials to protect you from impersonators and fraudulent actors. This service is particularly valuable before entering business relationships or significant financial transactions.

Our recovery process typically involves these key steps:

1. Case Assessment: We review your situation and evidence to determine the best approach
2. Evidence Collection: We gather transaction records, communications, and other relevant documentation
3. Investigation: Our experts trace funds, identify perpetrators, and analyze the fraud mechanism
4. Recovery Action: We engage with financial institutions, exchanges, or legal channels to recover funds
5. Resolution: We work to return recovered funds and provide recommendations to prevent future incidents

The timeline varies depending on the complexity of the case, the amount involved, and the responsiveness of third parties like banks or exchanges. Simple cases may be resolved in a few weeks, while more complex international cases can take several months. During our initial consultation, we'll provide a more specific timeline based on your situation.

To begin, we typically need:

• Details of the fraudulent transaction(s)
• Communication records with the scammer (emails, messages, etc.)
• Account information for affected platforms
• Any evidence you've already collected
• Your contact information for ongoing communication

Our team will guide you through exactly what's needed for your specific case.

We handle the majority of the investigative and recovery work, but your involvement may be needed for certain steps such as verifying information, signing documents, or providing additional details as they emerge. We maintain regular communication throughout the process and keep you informed of significant developments.

Our fee structure varies based on the complexity of the case, the amount involved, and the services required. We offer both contingency-based fees (where we only get paid if we successfully recover funds) and fixed-fee arrangements for certain services. During our free consultation, we'll provide a transparent breakdown of potential costs with no obligation.

Yes, for many fund recovery cases we work on a contingency basis, meaning if we don't recover your funds, you don't pay our fee. There may be some upfront costs for certain expenses like legal filings or specialized forensic work, but these are always discussed and agreed upon in advance.

No, we believe in complete transparency. All potential fees and expenses are clearly outlined in our service agreement before we begin work. We'll also seek your approval before incurring any additional expenses that may arise during the recovery process.

For contingency cases, we don't require payment until funds are successfully recovered. For fixed-fee services or cases with specific upfront costs, we may require a retainer, which will be clearly explained during our consultation. We never pressure clients into immediate payments.